OpenPhone is an app that helps you get a business phone number without the hassle of setting up a physical telephone line and expensive phone plans. With OpenPhone, you can turn your existing phone number into a business line with just a few clicks. It also provides professional features like automated voicemail greetings, call forwarding, voicemail transcription, analytics and more.
By using OpenPhone, businesses can improve customer service and make communication easier and faster. Business owners no longer need to worry about hiring a remote employee or dealing with expensive long distance charges to manage their calls and messages.
With OpenPhone’s affordable monthly subscription plans, business owners can enjoy all the features of a professional cloud-based PBX system at an affordable cost. In addition, get a reliable business phone number so you can focus on growing your business instead of worrying about technicalities like telcos and hardware configuration.
OpenPhone lets you get a business phone number with an app
OpenPhone is an ideal way to get a business phone number. With this app, you can get a local or toll-free number tailored to your business. In addition, it is an incredibly user-friendly and reliable platform that helps enterprises stay connected with their customers.
Using OpenPhone, you can enjoy many benefits, including the ability to access multiple numbers, manage call queues, record calls, and more.
Let’s dive into the advantages of OpenPhone and see how it can benefit your business.
Get a business phone number without a contract
OpenPhone provides a modern alternative to traditional landline and cell phone contracts that tie users into expensive long-term commitments. With OpenPhone, you can get a business phone number without going through a lengthy contract process or paying exorbitant fees.
The convenience of OpenPhone means you won’t need to wait days or weeks for an official telephone line to be set up in your office. OpenPhone allows you to get set up with a new business number immediately. As soon as you enter your payment information, you will be ready to use the service in just two minutes!
Unlike traditional telephone services with their own rules and extra costs, OpenPhone is entirely flexible according to your specific needs. You can choose the length of time that your contract is valid for, whether it’s one month or six months, you are free to make adjustments at any point during that time frame. Plus, there are no hidden fees or additional costs besides the flat monthly rate you pay for your service.
Finally, using OpenPhone also ensures full compliance with international regulatory laws as all data utilised by the application is securely encrypted and stored in the cloud and our data centres nationally across North America and Europe. This allows us to guarantee safety and privacy for our users no matter where their businesses are located.
Easy setup and no hardware needed
OpenPhone makes setting up a business phone number incredibly convenient — no hardware or setup fees needed. All you need is the OpenPhone mobile app and you’re ready to go! You can start making and receiving calls within minutes of signing up.
OpenPhone also offers unlimited online storage, so you never have to worry about running out of space or losing data. OpenPhone keeps all your communications stored securely in the cloud, so you can access them anytime, anywhere. You can also easily backup your messages through SMS, email and Dropbox — all with just a button!
OpenPhone also allows you to port over an existing number or create multiple alternate lines with their own voicemail or auto-reply messages. With customised voicemails, custom greetings and SMS auto-replies, it’s easy to manage customer communication without investing in costly hardware setup.
In addition, OpenPhone makes communication easier by integrating with several business tools like Slack and Office 365, allowing for even more efficient communications between teammates. This makes it easy for everyone on the team to stay informed about important messages efficiently without interruption from incoming calls or texts.
Comprehensive features
OpenPhone provides businesses with complete features to support efficient and reliable communication. It is designed to help businesses stay connected with customers, vendors, and colleagues, across multiple channels in a secure environment. Key features include:
– Unified Communications Platform: OpenPhone allows you to make calls, text, and manage voicemails in one place. With our platform, you can access your communication history anytime, anywhere.
– Secure Calling & Texting: Our system uses end-to-end encryption so that all data is securely transmitted and stored in compliance with privacy regulations such as GDPR or HIPAA requirements.
– Call Screening & Blocking: Make sure you only take calls from the people who matter most by customising who can reach you through OpenPhone’s call screening and block list settings.
– Convenient Toll Free Numbers: Establish your company’s presence across countries or regions quickly with the convenience of toll free numbers in over 65 countries worldwide.
– International Calling: Place international calls at competitive rates with no contracts or long term commitment required! Connectivity is available in 200+ countries and territories worldwide.
– Call Forwarding & Transfers: Easily forward incoming calls to any device of choice for added convenience if you’re on the go. Additionally, transfer calls to colleagues seamlessly for improved customer service experience.
Features
OpenPhone allows you to get a business phone number with just an app. It is an easy-to-use app and helps you get set up quickly. With OpenPhone, you can access and manage your business phone number from anywhere.
Let’s dive into the features that make OpenPhone one of the market’s best business phone number apps.
Customizable Voicemail
OpenPhone’s voicemail is customizable for businesses of all sizes. You can easily set up professional recordings for different departments and ensure that each call is answered in a way that reflects your unique brand. With customizable options such as messaging, routing, and announcements, OpenPhone allows you to create an individualised voicemail experience for customers – no matter where you are.
Each team member can have their unique voicemail message – perfect for personalised customer service. The messages feature lets you direct customers to the best department or person to help them, without any extra stress or confusion. You can even set up forwarding rules to ensure calls are routed appropriately when your team members aren’t available.
OpenPhone also makes it easy to update your voicemails with any new offers or automated messages you need – perfect if business hours have changed or if there’s a new sale you’d like everyone to know about. It takes only a few clicks and no technical knowledge! With OpenPhone, you can rest assured that every caller will be greeted by a professional recording that accurately reflects your brand standards and fosters trust in potential customers.
Call forwarding
Call forwarding is one of the most powerful features of OpenPhone business phone service. When enabled, all incoming calls to your OpenPhone number will automatically be redirected to another specified phone number. This makes it easy for you to manage incoming calls wherever you are and ensures that all important calls are routed to the right people, increasing your customer service and efficiency.
Some additional benefits of call forwarding include recording conversations for later reference, setting up automated voice recordings depending on which phone number is being used, and customising which extensions go to which numbers. You can also choose whether or not callers are notified that they’re being transferred and adjust other options like time-of-day call routing and voicemail greetings.
By handling incoming calls quickly and efficiently with OpenPhone’s call forwarding feature, you can ensure that customers always receive prompt attention while staying organised with fewer staff members. It’s a great way to streamline communication so your customers stay satisfied.
Conference calling
OpenPhone allows you to host group conference calls with up to 20 people. In addition, all participants can join the call with a simple phone number, making this an ideal solution for internal and external meetings.
With our conference calling feature, you don’t have to worry about clumsy access codes or PINs; all it takes is dialling a single, easy-to-remember number. Moreover, during the call, all participants will be connected through OpenPhone’s clear and reliable VoIP connection; no more worrying about dropped calls or unclear audio!
You also have control over the call using our suite of tools, such as muting individual participants and adding an unlimited amount of ‘On Hold’ music during lulls in conversation. Additionally, recordings of these conferences can be easily saved for later reference.
For added convenience and simplified scheduling, you can use OpenPhone’s calendar integrations for Google Calendar, Outlook Calendar, and Office 365 Calendar – allowing you to invite people via email directly from your calendar app! With this feature, everyone invited will be immediately sent details on how they can join your call. So start hosting flawless conferences today with OpenPhone’s easy-to-use conferencing tools!
Voicemail transcription
OpenPhone provides a valuable feature for our users — voicemail transcription. With this service, you can have your virtual business number voicemails transcribed and sent via email or text. Not only does this save time in listening to messages, but also gives you the benefit of having all of your messages in a digital format that is easily searchable and understandable.
Voicemail transcription helps streamline and improve how businesses communicate with customers and employees alike. OpenPhone’s system is powered by artificially intelligent algorithms, allowing quick and accurate results. This ensures that businesses can keep up with customer inquiries without manually checking their voicemail boxes daily. Moreover, our Voicemail transcription feature is widely regarded as one of the most accurate in the industry due to its use of advanced AI technology.
At Openphone we understand the importance of customer service for businesses to thrive and stay competitive in an ever-evolving market. Voicemail transcription gives companies an added edge by enabling them to respond quickly and efficiently while ensuring they aren’t missing any important messages or details from customers or potential clients. We strive to provide our users with unparalleled voice communication services that prioritise customer experience and satisfaction above all else.
Pricing
OpenPhone makes it easy to get a business phone number with their app. With OpenPhone, you can choose various pricing plans that best fit your needs. Each plan comes with unlimited calling and texting and a customizable caller experience.
Let’s take a look at the OpenPhone pricing plans.
Free plan
OpenPhone lets you keep your number private and use an additional business number. With the OpenPhone free plan, you get a local or toll-free phone number with unlimited incoming audio messages and text messages, 100 minutes of outgoing calls per month, 2 unlimited auto attendant plans (1 basic + 1 advanced), 2 waves with music and customization, 3 team member widgets with no extra cost, one voice box for each team member.
In addition to this great set of features, we include ongoing customer support 7 days a week. Our Setup Concierge service can set up the system for you in about 1 hour. Our pricing is transparent and all-inclusive — no hidden costs. Upgrade your plan at any time if your needs change!
Paid plans
Paid plans for OpenPhone provide an affordable, quick solution for businesses and teams to get more powerful features. With our contextual insights and smart apps, you can give your clients the excellent telecommunication experience they deserve. In addition, with OpenPhone’s add-ons and custom integrations, you can empower your team to get powerful customization.
We offer four paid plans that are suitable for teams of any size:
-Startup plan – Our monthly or yearly plans are highly economical with price points as low as $7 a month per user, which includes unlimited incoming calls, 5 outgoing voice minutes per month, all core OpenPhone features, SSL encryption and one-on-one onboarding sessions to get you up and running quickly.
-Business plan – For larger organisations we offer our business plan that supports up to 10 users with the same features as the startup plan plus team collaboration features like shared voicemail boxes and voicemail transcription. Our business plan is only $24 monthly per user with 1 year commitment.
-Enterprise Plan -For companies that need large scale routing capabilities or are looking for custom integrations, our Enterprise Plan offers unlimited outpus calls and priority customer support at $34 a Month/user with 2 Year Commitment.
-Premium 6 Months Plan – For business who need massive customization on their workflow automation and do not wish long term commitments we have Introduced Premium 6 Months Plans where Upon Sign Up one will receive 750 Minutes of Outgoing Voice Calls Per User Periodically Every Month And 50 Text Messages Per User Periodically Every Month Along With Invoice & Payment management Features. The Plans start at $36 Per User/Per Month With 6 Months Cost Savings Guarantee & Can Be Cancelled Anytime After Its Expiration.
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